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| NEWS AND INSIGHTS FOR THE MANHATTAN COMMUNITY | APRIL 2024 |
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| A word from our CMO, Ann Sung Ruckstuhl |
“Anyone who stops learning is old, whether at twenty or eighty. Anyone who keeps learning stays young.”
-- Henry Ford
At Manhattan innovation is our lifeblood. We believe – like I’m sure you do – that continuous improvement and constant evolution are more critical than ever. |
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In that spirit, we’re thrilled to present a slate of great learning opportunities in the coming months. It starts at Momentum 2024 where you can immerse yourself in the future of digital transformation. We’ll explore the latest breakthroughs in supply chain and omnichannel commerce. It’s your opportunity to learn from the pioneers who are reshaping industries with cloud, AI, robotics and IoT.
We have also curated an inspiring collection of customer success stories, informative webinars, and professional development sessions, all designed to enhance your skills and expand your professional network.
Join us on this exciting learning adventure. Stay curious. Stay agile. Stay young-at-heart.
See you at Momentum 2024! |
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| SPOTLIGHT |
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MOMENTUM 2024 IS HERE!
If you are a supply chain commerce pro, you’ve been navigating the world of apps, snaps and double taps, where accelerating change has become the norm. And Momentum is the place to ‘catch your breath’.
In 70+ sessions on everything from GenAI and gamification to RFID and robotics, more than 60 industry and solution leaders, will cut through the noise and explain which technologies are going to impact your business the most. You’ll also get a first look at Manhattan’s game-changing product announcements, go hands on in the Discovery Center, and connect with thousands of your peers to learn and share experiences.
Not quite enough? You’ll also experience unforgettable messages of ambition and perseverance from our can’t-miss keynote speakers:
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History-making professional rock climber, star of the Academy Award winning documentary Free Solo
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Army veteran, burn survivor, actor, New York Times best-selling author and Dancing with the Stars season 13 winner
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Manhattan Associates wants to celebrate your success with the Spotlight on Innovation awards. Nominations are now open for these unique awards designed to highlight the most innovative accomplishments across the Manhattan Community. Winners will receive a donation to the charity of their choice and be recognized onstage at Momentum 2024.
Award submissions will end on May 1, 2024.
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Best Retail Customer Experience
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Transportation Innovation Leader
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Most Unified Supply Chain
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Outstanding Women in Supply Chain Leader
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| SUBMIT YOUR NOMINATIONS |
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| WEBINAR: TRANSFORMING THE STORE ASSOCIATE EXPERIENCE TO MAXIMIZE CUSTOMER ENGAGEMENT |
In this webinar, tailored for specialty retailers, we delve into how to modernize store associate experiences to drive unparalleled customer interactions. This session will identify pivotal strategies and frameworks to elevate associate engagement, refine operational efficiency, and ultimately enhance the overall in-store and digital shopping journey.
Join Pacsun’s Director of Store Operations, Lina Sabic, Manhattan’s VP Commerce Solutions, Tony DiPaulo and Incisiv’s Chief Strategy Officer, Giri Agarwal on April 25 at 10am CDT for an in-depth view on creating the best associate experience. |
| REGISTER NOW |
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| WEBINAR: BOOSTING CUSTOMER SERVICE & CUTTING COST WITH VISIBILITY |
Supply chain managers are up against escalating consumer expectations. To navigate this increasingly challenging landscape, logistics leaders need agility and visibility. Moderated by Glenn Taylor of Sourcing Journal, join Manhattan’s Design Lead, Kristin Kay and Director of Solution Consulting for TMS, Adrienne Wallace, to learn why TMS is needed now more than ever.
Tune in on April 30 at 1pm ET! |
| REGISTER NOW |
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| MANHATTAN IS A LEADER IN THE 2024 GARTNER® MAGIC QUADRANT FOR TRANSPORTATION MANAGEMENT |
| Manhattan Active Transportation Management is the only cloud native solution in the Leader Quadrant. Recognized as a leader for the sixth time, Manhattan’s TMS is trusted by large retail, grocery, distribution, and manufacturing enterprises. Backed by the industry’s most-experienced service and support team, Manhattan TMS technology is a game changer in a complex, demanding and unpredictable environment. See where Manhattan has set the bar on innovation. |
| READ THE REPORT NOW |
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| MANHATTAN COMMUNITY: PROS TO KNOW |
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| NICOLE PALADINO |
Meet Nicole Paladino! Nicole is a leader in our Professional Services Organization supporting the Educational Services, Labor Management and Slotting teams as they work to improve the solutions and skills of our customers. Previously she designed and implemented multi-product solutions for customers, often with global footprints. Seeing the life cycle of the supply chain software implementations helped her see an area of opportunity: focusing on the people who are going to use the technology daily. How can we better equip them to be successful in their roles? How can we ensure their time spent at work is most productive? Increasing efficiency, building up competence and increasing confidence in abilities are the aspects on which Nicole focuses.
3 things Nicole suggests keeping in mind:
- Classroom training before design starts is the right setting for product education and getting your hands on the product you’re about to implement.
- Organizational change management gets your people ready for the technology change ahead – if their jobs and ways of working are changing, they shouldn’t be taken by surprise.
- Great end user training must be conducted for new processes to be adhered to, new technology to be adopted, and new (elevated!) standards to be met.
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| LEARN MORE ABOUT EDUCATION SERVICES |
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